NetworkX is professional ICT management services provider worldwide, leveraging 10+ years of experience to help managed service providers and enterprise IT departments, ensure seamless management across hundreds of thousands of sites.

NetcareOne™, our self-developed IT service management platform, unifies monitoring, ITSM, ITAM, and engineer management to deliver end-to-end operational control.
Core Modules
Built on the foundation of the NetcareOne™ IT managed service platform, we have constructed seven key modules
Full-Stack Observability

Full-Stack Observability

End-to-end monitoring across infrastructure, applications, and services, providing real-time monitoring for 95%+ of critical assets, with proactive anomaly detection that shortens incident response cycles by up to 50%, resulting in more stable operations and an improved end-user experience.
Asset Management

Asset Management

Maintain complete visibility of IT assets from procurement to retirement, delivering over 90% asset lifecycle coverage, tightly integrated with monitoring and incident workflows to optimize resource utilization and reduce operational risks and costs by up to 30%.
Syslog Management

Syslog Management

Collect, store, and analyze system logs in real time, correlating with incidents and alerts to enable early detection, compliance assurance, and efficient forensic investigations
Alarm Management

Alarm Management

Rapidly detect, prioritize, and escalate incidents with AI-driven correlation and automated workflows, covering over 90% of critical incidents, minimizing downtime by up to 50% and safeguarding business operations.
Traffic Performance Management

Traffic Performance Management

Monitor and analyze network traffic across WAN, Internet, and application paths, covering over 95% of critical flows, improving bandwidth efficiency by up to 40% and ensuring stable user access.
Knowledge Base Management

Knowledge Base Management

Build a centralized knowledge repository integrated with ticketing and incident workflows, enabling faster problem resolution and efficient expertise sharing across teams
Automation & Visualization Management

Automation & Visualization Management

Automate repetitive IT operations with over 70% workflow coverage, orchestrate cross-module processes, and leverage AI-powered insights and interactive visualizations to turn complex data into actionable intelligence.

Full-Stack Observability

End-to-end monitoring across infrastructure, applications, and services, providing real-time monitoring for 95%+ of critical assets, with proactive anomaly detection that shortens incident response cycles by up to 50%, resulting in more stable operations and an improved end-user experience.

Asset Management

Maintain complete visibility of IT assets from procurement to retirement, delivering over 90% asset lifecycle coverage, tightly integrated with monitoring and incident workflows to optimize resource utilization and reduce operational risks and costs by up to 30%.

Syslog Management

Collect, store, and analyze system logs in real time, correlating with incidents and alerts to enable early detection, compliance assurance, and efficient forensic investigations

Alarm Management

Rapidly detect, prioritize, and escalate incidents with AI-driven correlation and automated workflows, covering over 90% of critical incidents, minimizing downtime by up to 50% and safeguarding business operations.

Traffic Performance Management

Monitor and analyze network traffic across WAN, Internet, and application paths, covering over 95% of critical flows, improving bandwidth efficiency by up to 40% and ensuring stable user access.

Knowledge Base Management

Build a centralized knowledge repository integrated with ticketing and incident workflows, enabling faster problem resolution and efficient expertise sharing across teams

Automation & Visualization Management

Automate repetitive IT operations with over 70% workflow coverage, orchestrate cross-module processes, and leverage AI-powered insights and interactive visualizations to turn complex data into actionable intelligence.
Advantage
Delivering smarter, faster, and more reliable IT operations for global enterprises.
Global Parts & Supply Hub
Leverage NetworkX’s global platform and vendor ecosystem for efficient spare parts and IT component sourcing, supporting 95%+ on-time fulfillment worldwide.
Trusted On-Site Expertise
Rely on NetworkX’s global service network and certified field engineers, supported by 20,000+ engineers, enabling faster incident response and consistent service quality across regions.
Streamlined IT Operations
Partner with NetworkX to simplify and optimize IT operations through our intelligent platform and global service network, managing 10,000+ IT assets and enabling up to 50% faster incident resolution.
Intelligent Scalability
Empower your business to grow faster with NetworkX’s intelligent automation and integrated service platform — enabling efficient scaling and unified management worldwide.
Simplifying IT. Empowering Growth.
At NetworkX, our goal is to redefine ICT service and operations management for global enterprises — making it smarter, faster, and more connected. We aim to help businesses simplify complexity, enhance service reliability, and accelerate digital transformation through our intelligent platform and worldwide service network.
Why NetworkX — Because We Own
Smart Platform - NetcareOne™
Our self-developed intelligent platforms integrate seamlessly with advanced tools to deliver automation, visibility, and actionable insights across IT operations.
Tiered Field Engineering Network
A structured global engineering system, from screening and certifying 20,000+ engineers, maintaining high service standards and minimizing operational risks.
End-to-End ICT Infrastructure Services
One-stop ICT solutions for building, deploying, and managing robust IT systems tailored to your business needs, reducing downtime up to 50%.
Smart Platform - NetcareOne™
Our self-developed intelligent platforms integrate seamlessly with advanced tools to deliver automation, visibility, and actionable insights across IT operations.
Tiered Field Engineering Network
A structured global engineering system, from screening and certifying 20,000+ engineers, maintaining high service standards and minimizing operational risks.
End-to-End ICT Infrastructure Services
One-stop ICT solutions for building, deploying, and managing robust IT systems tailored to your business needs, reducing downtime up to 50%.
Global Site Coverage
Wherever your business goes, we’re there — connecting technology, people, and possibilities. Day or night, our platform and global service network keep your operations running seamlessly.
Check Coverage By City
HQ, Singapore
Africa
North America
South America
Asia-Pacific
Europe
Middie-East
217
+
SPARE-PARTS INVENTORY
1471
+
FIELD ENGINEER COVERAGE
Let’s Talk
Tell us what you’re looking for — we’ll connect you with the right expert from our global team. Whether you need IT operation outsourcing, on-site engineer support, or a smarter way to manage your ICT services, we’re here to help every step of the way. — let’s make IT simple, together. Drop us a message or email us directly at 📧 salesenquiry@networkxcloud.com

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