NetworkX is professional ICT management services provider worldwide, leveraging 10+ years of experience to help managed service providers and enterprise IT departments, ensure seamless management across hundreds of thousands of sites.

NetcareOne™, our self-developed IT service management platform, unifies monitoring, ITSM, ITAM, and engineer management to deliver end-to-end operational control.
Core Modules
Built on the foundation of the NetcareOne™ IT managed service platform, we have constructed seven key modules
Full-Stack Observability

Full-Stack Observability

End-to-end monitoring across infrastructure, applications, and services, with real-time visualization and proactive anomaly detection to ensure system reliability and enhance user experience
Asset Management

Asset Management

Maintain complete visibility of IT assets, from procurement to retirement, tightly integrated with monitoring and incident workflows to optimize resource utilization and reduce operational risks and costs
Syslog Management

Syslog Management

Collect, store, and analyze system logs in real time, correlating with incidents and alerts to enable early detection, compliance assurance, and efficient forensic investigations
Alarm Management

Alarm Management

Rapidly detect, prioritize, and escalate incidents with AI-driven correlation and automated workflows, minimizing downtime and safeguarding business operations
Traffic Performance Management

Traffic Performance Management

Monitor and analyze network traffic performance across WAN, Internet, and application paths, identifying bottlenecks, ensuring bandwidth efficiency, and guaranteeing stable user access experiences
Knowledge Base Management

Knowledge Base Management

Build a centralized knowledge repository integrated with ticketing and incident workflows, enabling faster problem resolution and efficient expertise sharing across teams
Automation & Visualization Management

Automation & Visualization Management

Automate repetitive IT operations, orchestrate cross-module workflows, leverage AI-powered insights, and deliver interactive visualizations that turn complex data into actionable intelligence

Full-Stack Observability

End-to-end monitoring across infrastructure, applications, and services, with real-time visualization and proactive anomaly detection to ensure system reliability and enhance user experience

Asset Management

Maintain complete visibility of IT assets, from procurement to retirement, tightly integrated with monitoring and incident workflows to optimize resource utilization and reduce operational risks and costs

Syslog Management

Collect, store, and analyze system logs in real time, correlating with incidents and alerts to enable early detection, compliance assurance, and efficient forensic investigations

Alarm Management

Rapidly detect, prioritize, and escalate incidents with AI-driven correlation and automated workflows, minimizing downtime and safeguarding business operations

Traffic Performance Management

Monitor and analyze network traffic performance across WAN, Internet, and application paths, identifying bottlenecks, ensuring bandwidth efficiency, and guaranteeing stable user access experiences

Knowledge Base Management

Build a centralized knowledge repository integrated with ticketing and incident workflows, enabling faster problem resolution and efficient expertise sharing across teams

Automation & Visualization Management

Automate repetitive IT operations, orchestrate cross-module workflows, leverage AI-powered insights, and deliver interactive visualizations that turn complex data into actionable intelligence
Advantage
Delivering smarter, faster, and more reliable IT operations for global enterprises.
Global Parts & Supply Hub
Leverage NetworkX’s worldwide platform and vendor ecosystem for efficient spare parts warehousing and IT component sourcing that meet your exact specifications, wherever you operate.
Trusted On-Site Expertise
Rely on NetworkX’s global service network and certified field engineers to deliver consistent quality, rapid response, and seamless coordination across regions.
Streamlined IT Operations
Partner with NetworkX to simplify and optimize your IT operations through our intelligent platform and global service network — allowing you to stay focused on what matters most: your core business.
Intelligent Scalability
Empower your business to grow faster with NetworkX’s intelligent automation and integrated service platform — enabling efficient scaling and unified management worldwide.
Simplifying IT. Empowering Growth.
At NetworkX, our goal is to redefine ICT service and operations management for global enterprises — making it smarter, faster, and more connected. We aim to help businesses simplify complexity, enhance service reliability, and accelerate digital transformation through our intelligent platform and worldwide service network.
Why NetworkX — Because We Own
Smart Platform - NetcareOne™
Our self-developed intelligent platforms integrate seamlessly with advanced tools to deliver automation, visibility, and actionable insights across IT operations.
Tiered Field Engineering Network
A structured global engineering system ensures quality at every level — from expert screening and certification to efficient on-site delivery and coordination.
End-to-End ICT Infrastructure Services
Comprehensive, one-stop ICT solutions for building, deploying, and managing robust IT systems tailored to your business needs.
Smart Platform - NetcareOne™
Our self-developed intelligent platforms integrate seamlessly with advanced tools to deliver automation, visibility, and actionable insights across IT operations.
Tiered Field Engineering Network
A structured global engineering system ensures quality at every level — from expert screening and certification to efficient on-site delivery and coordination.
End-to-End ICT Infrastructure Services
Comprehensive, one-stop ICT solutions for building, deploying, and managing robust IT systems tailored to your business needs.
Global Site Coverage
Wherever your business goes, we’re there — connecting technology, people, and possibilities. Day or night, our platform and global service network keep your operations running seamlessly.
Check Coverage By City
HQ, Singapore
Africa
North America
South America
Asia-Pacific
Europe
Middie-East
217
+
SPARE-PARTS INVENTORY
1471
+
FIELD ENGINEER COVERAGE
Let’s Talk
Tell us what you’re looking for — we’ll connect you with the right expert from our global team. Whether you need IT operation outsourcing, on-site engineer support, or a smarter way to manage your ICT services, we’re here to help every step of the way. — let’s make IT simple, together. Drop us a message or email us directly at 📧 salesenquiry@networkxcloud.com

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