products >  ITOM

Monitoring & Observability

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Flexible Customization for Any Business

One Platform to Optimize Your Entire IT Ecosystem

NetcareOne™ ITOM system offers comprehensive monitoring and observability, enabling real-time surveillance of critical IT components such as networks, servers, and also applications. This ensures that businesses maintain round-the-clock control over their IT infrastructure.

Why Choose NetcareOne™ ITOM System

Comprehensive & User-Friendly

Comprehensive & User-Friendly

· Real-time monitoring for complete observability and proactive issue prevention.

· Quick setup with customizable templates and AI-driven optimization.

· Intuitive dashboards and metrics for clear visualization.

· Multi-language support with seamless system integration.

Solving Common ITOM Challenges

Solving Common ITOM Challenges

· Alarms are consolidated, prioritized, and organized.

· Root cause analysis is sped up with automated insights.

· Real-time monitoring and AI-driven alarms reduce delays and recovery time.

· Knowledge is centralized through data, reports, and service logs.

Business-Centric Design

Business-Centric Design

· Enables efficient cross-team collaboration.

· Ensures alignment between IT and business goals.

· Supports flexible configuration of SLAs and workflows.

· Adapts easily to diverse operational models.

· Based on a modular, extensible framework.

· Scalable for long-term business growth.

Business-Centric Design

Business-Centric Design

· Enables efficient cross-team collaboration.

· Ensures alignment between IT and business goals.

· Supports flexible configuration of SLAs and workflows.

· Adapts easily to diverse operational models.

· Based on a modular, extensible framework.

· Scalable for long-term business growth.

Device
Network
Database
Application
Observability
Automation

Device Monitoring & Management

Infrastructure Monitoring

Real-Time Dashboard
Performance Analysis
Smart Alarms
Service Uptime
Remote Control

Storage Monitoring & Optimization

Storage Utilization
Data Security & Tiered Management
Backup Monitoring
Proactive Insights
Optimization Assistance

CAT（Cloud Automated Testing）Monitoring

Real-Time Network Monitoring
Error Logging & Analysis
Intelligent Alarm View
Visual Reports & Insights
Trace-route Tracking

Web Server Monitoring

Resource Monitoring
Real-Time Health Management
Advanced Security
Scalability Tracking
Device Monitoring & Management

Network Monitoring & Integration

Internet / WAN Monitoring

Real-time bandwidth usage monitoring
Track traffic trends and detect potential anomalies or peak periods
Monitor line stability and transmission quality
Traffic Analysis

LAN Monitoring

Automatically generate and update network topology maps
Unified monitoring view with labeled device icons
Customizable automation toolkit for inspections, backups, and network diagnosticsng
Intelligent Alarms
Advanced Reporting & Insights

WiFi Monitoring

Centralized monitoring of all WiFi networks for stable signal quality
Comprehensive AP status statistics for performance analysis
Proactive alarms for AP downtime
Scheduled automatic inspections with customizable detailed reports
Network Monitoring & Integration

Database Monitoring

Real-Time Performance Tracking

Monitor key database metrics, including response time, transaction throughput, and lock wait time

Resource Usage Analysis

Analyze CPU, memory, and storage utilization to identify usage patterns and potential bottlenecks

Backup & Recovery Monitoring

Ensure backup integrity and recovery readiness to support data security and business continuity

Security & Compliance Monitoring

Detect unauthorized access and data breaches, issuing timely alarms to maintain data integrity and confidentiality
Database Monitoring

Application Monitoring

Unified Monitoring

Track response time, download speed, and parsing time in real time
Application Monitoring

Traffic Intelligence as Part of Observability

Real-Time Monitoring

Visualize live traffic data, including trends and IP distribution

1 / 4
see how it looks

Intuitive Visualization

Use charts and heatmaps to clearly show traffic intensity and distribution

2 / 4
see how it looks

Multi-Dimensional Analysis

Analyze traffic by protocol, application, user, and more

3 / 4
see how it looks

Rapid Bottleneck Identification

Interactive dashboards help quickly pinpoint network congestion

4 / 4
see how it looks

Real-Time Monitoring

Visualize live traffic data, including trends and IP distribution

1 / 4
see how it looks

Intuitive Visualization

Use charts and heatmaps to clearly show traffic intensity and distribution

2 / 4
see how it looks

Multi-Dimensional Analysis

Analyze traffic by protocol, application, user, and more

3 / 4
see how it looks

Rapid Bottleneck Identification

Interactive dashboards help quickly pinpoint network congestion

4 / 4
see how it looks

Automation for Operation

Auto Inspection

SCHEDULING：Create and manage inspection plans with flexible schedules, and view current and upcoming inspections at a glance.
REPORTS：Access, manage, and download detailed inspection reports to track system health and compliance.
TASK MANAGEMENT：Easily create and control inspection tasks, customizing devices, metrics, timing, and reporting methods.
OVERSIGHT：Unified management of inspection points, devices, and metrics for complete visibility and control.

Alarms Management

REAL-TIME：Monitor critical metrics and trigger instant anomaly alerts.
MULTI-CHANNEL：Deliver alerts via email, SMS, or IM for faster response.
CUSTOMIZABLE：Define rules to cut noise and highlight key incidents.
AUTOMATION：Seamless integration with ticketing systems for end-to-end incident management.

Config Auto-Backup

AUTOMATED：Add and manage device backup rules with support for scheduled automatic backups.
TRANSPARENT：View and download backup records, with support for configuration difference comparisons.
CUSTOMIZABLE：Execute backup tasks using user-defined Python scripts for tailored configuration management.

Syslog Monitoring

VISUAL：Get an at-a-glance Syslog dashboard with statistics and visual analysis of sources and time periods.
CENTRALIZED：View and export all Syslog records in one place, with support for CSV and HTML formats.
CONTROLLED：Easily add or remove devices under Syslog monitoring for flexible system management.

Topology Auto-Discovery

Automatically detects and visualizes network topology for seamless management and troubleshooting.

1/ 5

Auto Inspection

2/ 5

Alarms Management

3/ 5

Config Auto-Backup

4/ 5

Syslog Monitoring

5/ 5

Topology Auto-Discovery
Auto Inspection
SCHEDULING：Create and manage inspection plans with flexible schedules, and view current and upcoming inspections at a glance.
REPORTS：Access, manage, and download detailed inspection reports to track system health and compliance.
TASK MANAGEMENT：Easily create and control inspection tasks, customizing devices, metrics, timing, and reporting methods.
OVERSIGHT：Unified management of inspection points, devices, and metrics for complete visibility and control.
Alarms Management
REAL-TIME：Monitor critical metrics and trigger instant anomaly alerts.
MULTI-CHANNEL：Deliver alerts via email, SMS, or IM for faster response.
CUSTOMIZABLE：Define rules to cut noise and highlight key incidents.
AUTOMATION：Seamless integration with ticketing systems for end-to-end incident management.
Config Auto-Backup
AUTOMATED：Add and manage device backup rules with support for scheduled automatic backups.
TRANSPARENT：View and download backup records, with support for configuration difference comparisons.
CUSTOMIZABLE：Execute backup tasks using user-defined Python scripts for tailored configuration management.
Syslog Monitoring
VISUAL：Get an at-a-glance Syslog dashboard with statistics and visual analysis of sources and time periods.
CENTRALIZED：View and export all Syslog records in one place, with support for CSV and HTML formats.
CONTROLLED：Easily add or remove devices under Syslog monitoring for flexible system management.
Topology Auto-Discovery
Automatically detects and visualizes network topology for seamless management and troubleshooting.

Real-Time Monitoring

Let’s Talk
Tell us what you’re looking for — we’ll connect you with the right expert from our global team. Whether you need IT operation outsourcing, on-site engineer support, or a smarter way to manage your ICT services, we’re here to help every step of the way. — let’s make IT simple, together. Drop us a message or email us directly at 📧 salesenquiry@networkxcloud.com

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